Privacy Policy

Last Updated: 18 September, 2024

Introduction

MindLake.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide to Us

Personal Information: When you register for an account, communicate with us, or use our Services, you may provide us with personal information such as your name, email address, and any other details required to deliver the Services.

User Content: We collect the content you create, upload, or share while using our Services, including documents, feedback, and any other information you choose to provide.

1.2 Information We Collect Automatically

- Usage Data: We automatically collect information on how you interact with our Services, including but not limited to IP addresses, browser types, operating systems, and interaction data such as clicks, page views, and time spent on each page.

- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These may include session cookies, persistent cookies, and third-party cookies from our partners to track usage, remember your preferences, and analyze how the Services are used.

1.3 Information from Third Parties

- We may receive information about you from third parties that integrate with our Services, such as social media platforms, single sign-on providers, or analytics partners.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

We use the information we collect to operate, maintain, and improve our Services, ensure the security of our platform, and provide customer support.

2.2 Communication

We may use your contact information to send you updates, promotional materials, and other communications related to our Services. You can opt out of these communications at any time.

We may use your information to comply with legal obligations, enforce our terms and conditions, or protect our rights and interests.

2.3 Use of Google Workspace APIs Data
We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. Such data is used solely to provide our Services to you, in compliance with Google's policies and applicable laws. All the obtained data is deleted immediately when you disconnect the API or delete your account.

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These providers are contractually bound to protect your information and use it only as directed by us.

3.2 Business Transfers

- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Obligations

- We may disclose your information to comply with legal processes, court orders, or governmental requests, and to protect the safety, rights, or property of MindLake.ai, our users, or others.

3.4 Aggregated and De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, analysis, and marketing purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Accessing and Correcting Your Information

You can review and update your personal information by logging into your account or contacting us directly.

5.2 Opting Out of Communications

- You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that you may still receive transactional emails related to your account or the Services.

5.3 Cookie Management

- You can manage your cookie preferences through your browser settings. However, disabling certain cookies may impact your ability to use some features of our Services.

6. International Data Transfers

- Your information may be transferred to, stored, or processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention

- We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Children's Privacy

- Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

10. Contact Us

- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: admin@mindlake.ai

PLEASE NOTE: By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

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This Privacy Policy is designed to provide transparency into our data practices while protecting your privacy and complying with applicable laws.

Understand Your Customers Better MindLake.AI

Schedule a call with us.

Understand Your Customers Better MindLake.AI

Schedule a call with us.

Understand Your Customers Better MindLake.AI

Schedule a call with us.

Understand Your Customers Better MindLake.AI

Schedule a call with us.